Shipping Policy

Last updated: May 2026

Thank you for your order with byRose. We do our best to process your order carefully and ensure it is delivered to you in good condition.

1. Order Processing

After you place your order, it will be reviewed, processed, and prepared for shipment.

Order processing takes an average of 2 business days.

Orders placed on weekends or holidays will be processed starting the next business day.

2. Delivery Time

Once processed, your order will be shipped.

The estimated shipping time is 3 to 8 business days after processing.

The total expected delivery time is therefore usually:

2 business days for processing + 3 to 8 business days for shipping

This means that in most cases, your order will be delivered within 5 to 10 business days after you place your order.

3. Made-to-Order Processing

At byRose, orders are carefully processed on a made-to-order basis. This means we don’t check, prepare, or get your order ready for shipping until after you’ve placed it.

This allows us to handle each package with care and minimize unnecessary waste or excess inventory.

4. Shipping Costs

Shipping costs are displayed during checkout, before you finalize your order.

If free shipping is offered, this is clearly stated on the website or during checkout.

5. Track and Trace

Once your order has been shipped, you will receive a shipping confirmation with track & trace information, if available.

It may take some time for the tracking to become active or to show updates.

6. Delays

Although we do our best to deliver within the specified delivery time, delays may sometimes occur due to circumstances beyond our control.

These include:

high volume at carriers;
holidays;
weather conditions;
delays at customs or sorting centers;
incorrect address information;
other logistical circumstances.
If your order is clearly delayed, please contact us at:

info@byrose.co

Be sure to include your order number.

7. Incorrect Address Entered

The customer is responsible for entering the shipping address correctly.

If an order cannot be delivered due to an incorrect or incomplete address, byRose is not responsible for delays, loss, or additional shipping costs.

Please contact us as soon as possible if you notice an error in your address after placing your order. We can only update an address as long as the order has not yet been processed or shipped.

8. Order Not Received

If you haven’t received your order by the expected delivery date, please contact us at:

info@byrose.co

We’ll then help you check the status of your shipment.

9. Multiple Products in a Single Order

In most cases, products from a single order are shipped together. In some cases, products may be shipped separately.

If this happens, you will not be charged any additional shipping fees.

10. Contact Regarding Shipping
If you have any questions about your order or shipping, please contact us at:

info@byrose.co
Always include your order number so we can assist you more quickly.